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Medical Billing Course
70 SW Century Drive
Suite 100-330
Bend, OR  97702
(865) 286-9124

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Frequently Asked Questions

Q:  Who comes to Medical Billing Course.com for Certification?

A:  Individuals who are looking for the training they need to begin a medical billing business as well as those wishing to work within a doctors office as a medical biller.  We also have many doctors across the country who will only trust the training of their staff to Medical Billing Course.com.

Q:  Are you Nationally Recognized?

A:  Yes, we are.  Our Medical Billing Course was actually the first of its kind to be developed and distributed in 1999.

Q:  What is the cost of the courses?

A:  We have programs that vary in price depending upon your needs.  View the Purchase Options & Cost Page.

Q:  How long does the course take to complete?

A:  The course programs, on average, are 55 - 65 hours.  Most students complete their course program and examinations within 3 - 6 weeks.  The course allows you to study at your own pace.  The time it takes to complete will ultimately depend on you.

Q:  Can I take my examinations online?

A:  Yes.  You can choose between taking them online, mailing or faxing.  When you take them online, however, you can usually expect to receive your graded exam back within 24 hours.

Q:  Are the examinations graded by real people or a "self running exam" program?

A:  This is an excellent question to ask any course provider!  Your examinations are graded by a real person.  A self running exam program cannot interact with you and assist you with incorrect and incomplete answers like a real person can.  We would never use a self running exam program!

Q:  Who developed this course?

A:  The course was developed by Medical Billing Business Owners, Practice Management Software Technicians and Industry Related Marketing Specialists. 

Q:  Do you provide references?

A:  Absolutely, upon request!  Send your request to customerservice@medicalbillingcourse.com.  We believe all course providers should provide references but this is actually rare.  Our students love our course so there is no need to keep you away from them!

Q:  I've noticed there are many other courses to pick from.  How is yours different from the others available?

A:  Our expertise is in the field of medical billing and operating a medical billing business.  Simply put, we know what you need to study.  We are not an education clearinghouse or a diploma mill!  You cannot come to us to receive a certificate in Real Estate, Brokerage, Black Jack or Plumbing.  The educational clearinghouse type programs are unable to provide you with the direction and depth that our course does.  We operate successful businesses in this field and we know what you need to know to be able to do this as well.  In fact, many of our students come to us after completing expensive educational clearinghouse type courses that left them "confused" and wondering "what to do next." 

If you are considering a course through an "educational clearinghouse", give them a call and ask to speak to a "medical billing professional."  When you are told they don't have any on staff, give us a call.  We can talk billing!

Q.  Are your instructors and forum moderators experienced in medical billing and/or medical billing business ownership?

A:  Absolutely and we wouldn't have it any other way!  We have had many, many students tell us that they have taken other courses that seemed, at first glance, to be as credible as ours, but later learned that their instructors were hired employees who learned the course the same way they did...  by taking it!  Our instructors and forum moderators consist of medical billing business owners, employees and honors graduates.

Q.  Why are you the only Medical Billing Course which includes an Online Student Support Forum?

A:  Could it be that perhaps many other course providers are afraid of having their students post for the public to see?  Medical Billing Course.com has nothing to hide.  Our students are highly satisfied.  Our instructors and moderators are highly knowledgeable.  Our course is highly regarded in the medical billing community.  Please feel free to witness the interaction between our students and staff at the Medical Billing Course Student Support Forum.

As far as we are concerned, every course should provide a means for online support and student gathering.

Q:  Why doesn't your course include Medical Terminology?

A:  Because you don't need it.  Medical Terminology is very complex and mind-consuming and has nothing whatsoever to do with the medical billing position or medical billing business ownership! 

Q:  Why would other courses include Medical Terminology if it is not needed?

A:  Simple!  They don't know any better.  The courses that were available for certification long ago were Medical Office Assistance courses.  If you are going to assist the doctor within the office in a healthcare capacity, medical terminology may be useful.  When medical billing became a popular course of study, companies who already offered Medical Office Assistance courses simply renamed them "Medical Billing Courses." 

Q:  Do I need to become a Medical Coder?

A:  No.  Again, people are confused between medical billing and medical coding because the Educational Clearinghouse courses lump together billing, coding and terminology.

Q:  What is the difference between medical billing and medical coding?

A:  Medical Billing involves entering clinic and patient data into a practice management software for the purpose of submitting medical claims to insurances, post payments from insurance carriers and patients and run management reports.  Medical Billing is a service that can be provided from a location other than the physician's office.  This is why Medical Billing Business Ownership is attractive to entrepreneurs.  More and more doctors are deciding to outsource their medical billing.  Medical Billing is a viable and lucrative home or office based business.

Medical Billing Businesses receive their codes from their doctor clients.  In fact, as a medical billing company, it is simply not your place to code services rendered.  This is done within the doctor's office.

Medical Coding is not a position that will allow you to begin a business and work from home!  If a doctor needs a coder, the coder is going to work within the office.  Medical Coding is not a viable outsourced business!  Medical Billing is.

If you want to offer coding consultations in the future, we recommend getting your billing business off the ground first.  Your medical billing business is not dependent upon coding whatsoever and coding alone cannot offer you a home/office business income.

PR.GB Article:  Often, what is medical billing is equated with what is medical transcription or what is medical coding when in fact, the three are as separate and as distinct from each other as night and day.  Click here to read full article.

Our Advice:  Don't trust a course that lumps medical billing & medical coding together.  These courses usually only scratch the surface of each of these fields and simply don't prepare you well for either!

Q:  Why is your course better than the others?

A:  We begin and then build on the basics from Chapters 1 through 6.  Chapter 7 "pulls it all together" by having you perform the actual day-to-day operations of a medical billing business using a fully functional Practice Management/Billing Software Program.  The software you will utilize is developed for the needs of a medical billing business and will have you entering clinic, patient, charge and payment information with ease and efficiency.  We have yet to find a credible course that includes this type of instruction.  This definitely sets us apart from the rest.

In addition to having you operate as a medical billing business, Chapter 8 (Operating a Medical Billing Business) and Chapter 9 (Marketing Your Medical Billing Business) teaches you how to set up your business and how to get clients.

Q.  Wouldn't I better off attending a local college?

A: Not if you wish to gain an in-depth, focused education in medical billing.  (We get calls all the time from online colleges trying to get information from us.  In fact, recently we received a call from one of the largest online colleges - AIU ONLINE.  They were posing as a perspective student asking questions about the medical billing industry).

Q:  Do you offer support?

A:  Yes!  We provide you with telephone, email, and a 24 Hour Online Student Support Forum at no additional charge.  We will also schedule a meeting for you with a knowledgeable Billing Center Consultant, if you wish and when you wish.

Q:  Do I need to purchase coding (CPT) or diagnosis (ICD-9) books for this course?

A:  No, you do not.  We provide you with the codes you will be using for the course as well as Internet Coding Look-Up Databases.  Don't waste your money on coding books right now.  They are updated annually so you will want to wait to purchase them after beginning your business and getting a client.  If you are taking the course out of a desire to work within a physician's office, you won't need these books.

Q:  Does medical billing require certification?

A:  No, it does not.  Receiving certification is your choice but is a great advantage which lends credibility.  Our course is nationally recognized and good in all 50 states.  Taking our course will, most definitely, teach you how to perform the duties of a medical biller which provides our students with the confidence they need to get their start in this industry. 


Do you have a question that we did not address?  If so, please email our Customer Service Department by clicking here.

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