Frequently Asked Questions
Q: Who comes to NAHAEC
A: Individuals who are looking for the training they need to begin a medical billing business or to gain employment as a Medical Biller in a doctor's office, clinic or hospital. We also have many doctors across the country who send their Medical Billing Staff to us for training and certification.
Q: Are you Nationally Recognized?
A: Yes, we are. Our Medical Billing Certification Course was actually the first of its kind to be developed and distributed in 1999. Our course is applicable in all 50 states.
Q: What is the Cost of the Course?
A: We have programs that vary in price depending upon your needs. You can view our course programs on our Courses Page.
Q: How long does the Course take to complete?
A: The course programs, on average, are 40 - 60 hours. Most students complete their course within 3 - 6 weeks. The course allows you to study at your own pace and does not include time restrictions. The time it takes to complete will ultimately depend on you.
Q: Can I take my Exams Online?
A: Yes. You can record your answers in your printed book for convenience, but you will need to login to your Student Access Page in order to submit your examination.
Q: Are the Exams graded by a Real Person or an Automated Program?
A: Your examinations are graded by the Personal Instructor assigned to you. A self running exam program cannot interact with you and assist you with incorrect and incomplete answers like a real person can. We would never use a self running exam program!
Q: Is there a charge to take the exams?
A: No there is not. Everything you need to complete the course and get your certification is included in the cost of the course program. There are no hidden fees.
Q: Do I have to find a location to sit for a lengthy examination?
A: No. There are no certification requirements to
perform medical billing so there is no state examination "to sit
for." Anyone asserting that you must "sit for an exam" is not
being upfront with you. Once you have completed our
course program, you have already completed all the exams needed in order
for you to receive your Medical Billing Certification and CMBP designation.
Q: Do you Provide References?
A: Yes we do. Many of our graduates provide permission to be contacted. Click here to download a list of recent graduates. Contact as many as you wish. You may also read our Graduate Reviews on our GRAD REVIEWS page.
Q: I've noticed there are many other courses to pick from. How is yours different from the others available?
A: Our expertise is in the field of Medical Billing. We are not an Education Clearinghouse or a Diploma Mill. You cannot come to us to receive a certificate in Real Estate, Black Jack, Plumbing or Astrology. The Educational Clearinghouse programs are unable to provide you with the direction and depth that our course does. In order to be a staff member or personal instructor at NAHAEC, one is required to be a CMBP (Certified Medical Billing Professional).
If you are considering a course through an "Educational Clearinghouse", give them a call and ask to speak to a "medical billing professional." When you are told they don't have any on staff, give us a call. We can talk billing!
Q: Why doesn't your course include Medical Terminology?
A: Because you don't need it. Medical Terminology is very complex and mind-consuming and has nothing whatsoever to do with the Medical Billing position or Medical Billing Business ownership!
Q: Do I need to become a Medical Coder to do Medical Billing?
A: No. Again, people are confused between Medical Billing and Medical Coding because the Educational Clearinghouse courses lump together billing, coding and terminology.
Q: What is the difference between Medical Billing and Medical Coding?
A: Medical Billing involves entering clinic and patient data into a practice management software for the purpose of submitting medical claims to insurances, post payments from insurance carriers and patients and run management reports. Medical Billing is a service that can be provided from a location other than the physician's office. This is why Medical Billing Business Ownership is attractive to entrepreneurs. More and more doctors are deciding to outsource their medical billing. Medical Billing is a viable and lucrative home or office based business.
Medical Billing Businesses receive their codes from their doctor clients. In fact, as a medical billing company, it is simply not your place to code services rendered. This is done within the doctor's office.
Medical Coding is not a position that will allow you to begin a business and work from home. If a doctor needs a coder, the coder is going to work within the office. Medical Coding is not a viable outsourced business! Medical Billing is.
If you want to offer coding consultations in the future, we recommend getting your billing business off the ground first. Your medical billing business is not dependent upon coding whatsoever and coding alone cannot offer you a home/office business income.
Our Advice: Don't trust a course that lumps Medical Billing & Medical Coding together. These courses usually only scratch the surface of each of these fields and simply don't prepare you well for either. They also cannot provide you with certification.
Q: Does the Course include ICD10?
A. Yes. Remember that only HIPAA Covered Entities are
required to use ICD10 beginning with claims dated October 1, 2015.
All others are highly encouraged to use ICD10. Because of
this, our students will be trained using both ICD9 and ICD10.
Q: Why is your Course rated #1 by the Medical Billing Experts?
A: We begin and then build on the basics from Chapters 1 through 7. Chapter 8 "pulls it all together" by having you perform the actual day-to-day operations of a Medical Biller using a fully functional Practice Management/Billing Software Program. You will not find another Medical Billing Course that includes this type of Hands On Instruction.
Q. Wouldn't I better off attending a local college?
A: Not if you wish to gain an in-depth, focused education in Medical Billing. A local college can provide you a degree in Health Information Management, but this degree only touches on Medical Billing. It does not provide you with the essential information/education needed to perform Medical Billing.
Q: Do you offer support?
A: Yes. We provide our students with Telephone, Email, Live Chat and a 24 Hour Online Student Support Forum.
Q: Do I need to purchase coding (CPT) or diagnosis (ICD) books for this course?
A: No, you do not. We provide you with the codes you will be using for the course as well as Internet Coding Look-Up Databases. Don't waste your money on coding books right now. They are updated annually so you will want to wait to purchase them after beginning your business and getting a client. If you are taking the course for employment within a physician's office, clinic or hospital, you won't need these books.
Q: Does Medical Billing Require Certification?
A: No, it does not but your employer may require you to be certified. There are many physician's offices and clinics across the country who require their medical billing staff to be CMBP (Certified Medical Billing Professional) Certified through NAHAEC.