Nancy Browner
Reliable Billing Solutions, LLC
Sterling, Colorado
Sterling, Colorado was a quiet, safe and secure environment for
me, then it happened. Our business office was closed when
a large company bought the hospital and everything was
centralized to Greeley. Going to Greeley was not an option,
it was a two hour drive, so I took another leap and went to a
hospital in Sidney, Nebraska as the Manager of their Business
Office and Admissions. I have always wanted to do billing
on my own, but never really knew how to start. Sidney
was what I needed, the controller at the hospital had a
sister-in-law that had her own billing center for 9 years
and I began talking with her. Things got really bad at the
hospital between my boss and I and that was the push that I
needed to get off my chair and get out on my own.
I started searching for a medical billing course and
after looking at several I decided to go with
I began my business May 2005 and started marketing
in
June 2005. I will never forget the day I started marketing
because it was the day before my birthday. I stayed up until 2
AM that morning to make sure everything was correct. I told the
kids we could not go to Water World until my marketing
packets were sent out. It was a long night that really paid
off because I gained 9 appointments from my first mailing
which resulted in signing 2 clients. At the same time
my marketing support director instructed me to
put together a press release. I did and the local paper was
doing a special insert into the paper on “Women in Business”.
I ended up getting a half page article with a picture and
signed 2 Occupational Therapists from this article.
One located here in Sterling and the other located 2 hours away
in Denver.
I signed 3 clients my first month and then I have added a
client every 2 months after that. I have to admit having
3 clients all at once was a challenge, but a welcomed one!
Make sure you make the most of every situation and opportunity
to get your name out there. My 5th client was signed off
the article as well. The client did not see the article, they
overheard someone talking to me about the article. Their son
played soccer with my son this year and we were at dinner
celebrating a win. They approached me about billing and we
set a meeting and the rest is history.
